Mindful

All Systems Operational

About This Site

Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


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Management Portal Operational
Mindful Insights Operational
Mindful API Operational
Mindful Scheduler Widgets Operational
Mindful Webhooks Operational
On-Premise Scheduler Widgets Operational
Mindful Connections Operational
Notifications Operational
Datastore Operational
Mindful Callback Web Operational
Mindful Callback Voice - Americas, US East Operational
Mindful Callback Voice - Americas, US West Operational
Mindful Callback Voice - LATAM, São Paulo Operational
Mindful Callback Voice - EMEA, Frankfurt Operational
Mindful Callback Voice - APAC, Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - Mindful Callback (voice) Aug 28, 2025 22:00 - Aug 29, 2025 01:00 EDT

We will be performing maintenance on Mindful Callback's voice infrastructure at this time.
This update will include the recent SIP Access Control List changes that have been previously communicated in-app and via email. There is no downtime or caller impact expected as part of this release but because of the nature of what we are changing, if you are a direct SIP client and have not added your changes to the new Access Control List, you could see dropped traffic. Please reach out to our support team for any questions or assistance.

Also note, this cutover will take place for all voice regions at the same time.

Posted on Aug 20, 2025 - 16:37 EDT

Scheduled Maintenance - Mindful Callback (EMEA and APAC) Aug 29, 2025 01:00-04:00 EDT

We will be performing maintenance on Mindful Callback's EMEA and APAC voice infrastructure at this time. No downtime or caller impact is expected.
Posted on Aug 20, 2025 - 16:38 EDT
Aug 20, 2025

No incidents reported today.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.