Mindful
All Systems Operational

About This Site

Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


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Management Portal Operational
Mindful Insights Operational
Mindful API Operational
Mindful Scheduler Widgets Operational
On-Premise Scheduler Widgets Operational
Notifications Operational
Datastore Operational
Mindful Callback Voice - Americas, US East Operational
Mindful Callback Voice - Americas, US West Operational
Mindful Callback Voice - LATAM, São Paulo Operational
Mindful Callback Voice - EMEA, Frankfurt Operational
Mindful Callback Voice - APAC, Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Mindful Scheduler and Conversation Bridge will be undergoing a brief period of maintenance the evening of Wednesday May 1st at 10 PM EDT to help remediate the issue causing recent period of brief disruption in connectivity.

The only effect should be a brief disruption in Premises to Cloud connectivity via the Cloud Connector, and should recover quickly and automatically after a brief downtime.

Posted on Apr 08, 2024 - 12:08 EDT
Mindful Callback Maintenance May 2, 2024 21:00 - May 3, 2024 17:00 EDT
We will be performing scheduled maintenance during this timeframe. The majority of maintenance activity will take place in the first few hours with the rest of world activities taking place during their respective off-hours. No downtime or user impact is expected. Notes about this release can be found here.

NOTE: This maintenance only impacts clients that have migrated to our Spring '23 Release.

Posted on Apr 25, 2024 - 16:01 EDT
Past Incidents
Apr 25, 2024

No incidents reported today.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Completed - The scheduled maintenance has been completed.
Apr 15, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 EDT
Scheduled - Mindful Scheduler and Conversation Bridge will be undergoing a brief period of maintenance the evening of Monday April 15th at 10PM EDT to help remediate the issue causing recent period of brief disruption in connectivity.

The only effect should be a brief disruption in Premises to Cloud connectivity via the Cloud Connector, and should recover quickly and automatically after a brief downtime.

Apr 8, 12:07 EDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.