Mindful
All Systems Operational

About This Site

Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


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Management Portal Operational
Mindful Insights Operational
Mindful API Operational
Mindful Scheduler Widgets Operational
Mindful Webhooks Operational
On-Premise Scheduler Widgets Operational
Mindful Connections Operational
Notifications Operational
Datastore Operational
Mindful Callback Voice - Americas, US East Operational
Mindful Callback Voice - Americas, US West Operational
Mindful Callback Voice - LATAM, São Paulo Operational
Mindful Callback Voice - EMEA, Frankfurt Operational
Mindful Callback Voice - APAC, Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Completed - The scheduled maintenance has been completed.
Feb 7, 14:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 13:00 EST
Scheduled - We will be performing maintenance on Mindful Callback's EMEA and APAC voice infrastructure at this time. No downtime or caller impact is expected. This is the rescheduled maintenance from January 30th.
Jan 30, 16:27 EST
Feb 6, 2025
Completed - The scheduled maintenance has been completed.
Feb 6, 23:23 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 22:00 EST
Update - Maintenance is being re-scheduled for the following week at the same time, on February 6th.
Jan 30, 16:25 EST
Scheduled - We will be performing maintenance on Mindful Callback's US and LATAM voice infrastructure and Mindful Scheduler at this time. No downtime or caller impact is expected.
Jan 23, 16:30 EST
Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Resolved - This incident has been resolved.
Feb 3, 14:32 EST
Monitoring - A fix has been implemented and we are monitoring the environment.
Feb 2, 16:38 EST
Investigating - Our engineering team is currently investigating an intermittent issue with the Mindful UI. You may receive an error message "we could not start the application" or "failed to load data". Further updates to follow
Feb 2, 16:03 EST
Feb 2, 2025
Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025
Completed - This scheduled maintenance was rolled back before completion, all components are operational. This will be rescheduled for next week.
Jan 30, 16:23 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 14:00 EST
Scheduled - We will be performing maintenance on Mindful Callback's EMEA and APAC voice infrastructure at this time. No downtime or caller impact is expected.
Jan 23, 16:28 EST
Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.