Mindful Status

Mindful

All Systems Operational

About This Site

Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.

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Management Portal Operational

Mindful Insights Operational

Mindful API Operational

Mindful Scheduler Widgets Operational

On-Premise Scheduler Widgets Operational

Notifications Operational

Datastore Operational

Mindful Callback Voice - Americas, US East Operational

Mindful Callback Voice - Americas, US West Operational

Mindful Callback Voice - LATAM, São Paulo Operational

Mindful Callback Voice - EMEA, Frankfurt Operational

Mindful Callback Voice - APAC, Sydney Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Mindful Callback Maintenance Nov 30, 2023 22:00 - Dec 1, 2023 03:00 EST

We will be performing maintenance at this time. No downtime or caller impact is expected. Notes about this release can be found here. For users that have been migrated to our Spring '23 release platform, release notes can be found here.
Posted on Nov 20, 2023 - 10:28 EST

Past Incidents

Nov 29, 2023

No incidents reported today.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

Mindful Scheduler and Conversation Bridge Maintenance

Completed - The scheduled maintenance has been completed.
Nov 21, 22:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 22:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Nov 8, 08:49 EST

Scheduled - Mindful Scheduler and Conversation Bridge will be undergoing a brief period of maintenance the evening of Tuesday November 21st at 10PM EDT to help remediate the issue causing recent period of brief disruption in connectivity.

The only effect should be a brief period of loss of Premises to Cloud connectivity via the Cloud Connector, and should recover quickly and automatically after a brief downtime.
Nov 7, 22:42 EST

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.

Nov 15, 2023

No incidents reported.