Mindful
All Systems Operational

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Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


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Management Portal Operational
Mindful Insights Operational
Mindful API Operational
Mindful Scheduler Widgets Operational
Mindful Webhooks Operational
On-Premise Scheduler Widgets Operational
Notifications Operational
Datastore Operational
Mindful Callback Voice - Americas, US East Operational
Mindful Callback Voice - Americas, US West Operational
Mindful Callback Voice - LATAM, São Paulo Operational
Mindful Callback Voice - EMEA, Frankfurt Operational
Mindful Callback Voice - APAC, Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing maintenance on our Frankfurt and Sydney voice infrastructure at this time. No downtime or caller impact is expected.

NOTE: This maintenance does not impact clients using our legacy platform at callback.mindful.cx

Posted on Jul 23, 2024 - 17:42 EDT
Scheduled maintenance - no downtime expected Jul 30, 2024 22:00 - Jul 31, 2024 02:00 EDT
We will be performing maintenance on our US-East, US-West and São Paulo voice infrastructure as well as our Scheduler application at this time. No downtime or caller impact is expected.

NOTE: This maintenance does not impact clients using our legacy platform at callback.mindful.cx

Posted on Jul 23, 2024 - 17:44 EDT
Past Incidents
Jul 24, 2024

No incidents reported today.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:00 EDT
Scheduled - We will be performing maintenance on Mindful Callback during this window to enable the migration of a small number of clients to our latest platform. No impact is expected to calls or users.
Jul 10, 10:17 EDT
Jul 15, 2024
Completed - The scheduled maintenance has been completed.
Jul 15, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 22:00 EDT
Scheduled - Mindful Scheduler and Conversation Bridge will be undergoing a brief period of maintenance the evening of Monday July 1st at 10PM EDT to help remediate the issue causing recent period of brief disruption in connectivity.

The only effect should be a brief disruption in Premises to Cloud connectivity via the Cloud Connector, and should recover quickly and automatically after a brief downtime.

Jun 27, 11:31 EDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.