Mindful
All Systems Operational

About This Site

Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


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Management Portal Operational
Mindful Insights Operational
Mindful API Operational
Mindful Scheduler Widgets Operational
Mindful Webhooks Operational
On-Premise Scheduler Widgets Operational
Mindful Connections Operational
Notifications Operational
Datastore Operational
Mindful Callback Voice - Americas, US East Operational
Mindful Callback Voice - Americas, US West Operational
Mindful Callback Voice - LATAM, São Paulo Operational
Mindful Callback Voice - EMEA, Frankfurt Operational
Mindful Callback Voice - APAC, Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 10, 2024

No incidents reported today.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024
Completed - The scheduled maintenance has been completed.
Dec 6, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 22:00 EST
Scheduled - We will be performing maintenance on Mindful Callback's US and LATAM voice infrastructure and Mindful Scheduler at this time. No downtime or caller impact is expected.

NOTE: This maintenance will be for clients using app.getmindful.com.

Nov 22, 14:24 EST
Dec 5, 2024
Completed - The scheduled maintenance has been completed.
Dec 5, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 13:00 EST
Scheduled - We will be performing maintenance on Mindful Callback's EMEA and APAC voice infrastructure at this time. No downtime or caller impact is expected.

NOTE: This maintenance will be for clients using app.getmindful.com.

Nov 22, 14:26 EST
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024
Resolved - Degradation of Dashboard reporting and delayed callback processing occurred due to this service disruption.
No active calls were impacted, no data loss has been identified, however the disruption did cause delays in callbacks being processed resulting in callback launching delays.
Root cause has been identified as a bug with an expected fix updated within the next release.

Dec 2, 13:30 EST
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.