Mindful Status

Mindful

All Systems Operational

About This Site

Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.

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Management Portal Operational

Mindful Insights Operational

Mindful API Operational

Mindful Scheduler Widgets Operational

Mindful Webhooks Operational

On-Premise Scheduler Widgets Operational

Mindful Connections Operational

Notifications Operational

Datastore Operational

Mindful Callback Voice - Americas, US East Operational

Mindful Callback Voice - Americas, US West Operational

Mindful Callback Voice - LATAM, São Paulo Operational

Mindful Callback Voice - EMEA, Frankfurt Operational

Mindful Callback Voice - APAC, Sydney Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 10, 2024

No incidents reported today.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

Scheduled Maintenance - Mindful Callback (US and LATAM) and Mindful Scheduler

Completed - The scheduled maintenance has been completed.
Dec 6, 01:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 22:00 EST

Scheduled - We will be performing maintenance on Mindful Callback's US and LATAM voice infrastructure and Mindful Scheduler at this time. No downtime or caller impact is expected.

NOTE: This maintenance will be for clients using app.getmindful.com.
Nov 22, 14:24 EST

Dec 5, 2024

Scheduled Maintenance - Mindful Callback (EMEA and APAC)

Completed - The scheduled maintenance has been completed.
Dec 5, 16:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 13:00 EST

Scheduled - We will be performing maintenance on Mindful Callback's EMEA and APAC voice infrastructure at this time. No downtime or caller impact is expected.

NOTE: This maintenance will be for clients using app.getmindful.com.
Nov 22, 14:26 EST

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

SP2 Degraded Performance

Resolved - Degradation of Dashboard reporting and delayed callback processing occurred due to this service disruption.
No active calls were impacted, no data loss has been identified, however the disruption did cause delays in callbacks being processed resulting in callback launching delays.
Root cause has been identified as a bug with an expected fix updated within the next release.
Dec 2, 13:30 EST

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.