Mindful Messaging - SMS Delivery via Aerialink

Incident Report for Mindful

Resolved

Service has been fully restored.
Posted Sep 11, 2023 - 15:36 EDT

Monitoring

Messages are currently sending via Mindful and we await confirmation from Aerialink before deeming this issue fully resolved.
Posted Sep 11, 2023 - 15:33 EDT

Identified

Mindful Messaging is currently experiencing a deprecation of service due to an Aerialink Outage that leaves Mindful currently unable to send or receive message via Aerialink. We are currently monitoring that outage and will provide an update when it has been remediated.

Link to Aerialink status page incident: https://status.aerialink.net/incidents/k265g4q01p7d
Posted Sep 11, 2023 - 14:59 EDT
This incident affected: Notifications.