Mindful Callback Maintenance - Shared instances

Scheduled Maintenance Report for Mindful

Completed

The scheduled maintenance window is now complete and the platform is back to operational. We will schedule another maintenance window for next week to complete our planned maintenance.
Posted Jun 03, 2023 - 04:51 EDT

Verifying

The platform is operational, we are doing final verifications to ensure everything is operational as expected.
Posted Jun 03, 2023 - 03:06 EDT

Update

Scheduled maintenance is still in progress. Our planned update was not successful so we are rolling back now and should have the platform back up soon.
Posted Jun 03, 2023 - 02:53 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 02, 2023 - 22:00 EDT

Scheduled

We will be performing scheduled maintenance at this time. Downtime is expected throughout this maintenance window that will affect callers and users. Notes about this release can be found here.
Posted May 25, 2023 - 09:22 EDT
This scheduled maintenance affected: Management Portal, Mindful Insights, Mindful API, Mindful Scheduler Widgets, On-Premise Scheduler Widgets, Notifications, Datastore, Mindful Callback Voice - Americas, US East, Mindful Callback Voice - Americas, US West, Mindful Callback Voice - LATAM, São Paulo, Mindful Callback Voice - EMEA, Frankfurt, and Mindful Callback Voice - APAC, Sydney.